A selection of the questions most frequently asked by our customers, together with the appropriate replies. If your specific question is not included, please send us an e-mail to
Crawley Computer Centre We will respond quickly and do our very best to help.
Do you repair laptops?
Yes we carry out software and hardware related repairs to laptops. We have a fully equipped workshop no need to book just turn up and we will diagnose the fault. Same day and next day service available. We can diagnose any software or hardware related fault on laptop and desktop computers.
We will give you a full diagnostic report and the pricing for repair before doing any work on your computer so you do not face any spiralling repair bills. We also sell new and refurbished computers, if you decide not to repair.
What are your other charges?
We constantly review our charging structure to ensure that it remains as competitive as possible and always represents excellent value for money. Please call into the Crawley Computer Centre workshop and one of our friendly staff will be happy to advise you.
What happens if the engineer is unable to repair my computer at my home or office?
In this unlikely scenario, there will be nothing to pay at all, apart from a small callout fee.
Is there a callout fee to pay?
We charge a small callout fee - this is intended only to cover the engineer's fuel costs.
Do you charge for travelling time?
No. We do not charge for travelling time - only the time spent by the engineer working on your computer is chargeable.
Are your engineers fully qualified?
Our engineers are fully qualified and highly experienced. They are carefully selected and have all spent many years working in the computer industry.